Frequently Asked Questions

We're dedicated to making solar data easier than ever

Solcast is passionate about making solar data services easier to understand and easier to access than ever. It’s a part of our mission to enable you to complete yours.

Solcast utilises an external resource (“Intercom”) for managing our help articles. By selecting any of the below Question & Answer links, you’ll be directed to an external webpage ( This allows us to more effectively deliver you the answers you need, and quickly create custom content when new user questions arise. When you’re done exploring, you can navigate back to the Solcast webpage using the “Go to Solcast” at top right of any of the help pages.

If you don’t see the answer you need, reach us on the chat bubble at the bottom right of your screen. Chances are, if we haven’t answered your question already, a new help article will show up in a matter of days.